Return & Refund Policy

• We accept returns within 7 days of delivery for eligible items.

• Items must be unworn, in original packaging, and with all tags attached.

• Custom or personalized items are not eligible for return unless there is a manufacturing defect.

• To initiate a return, please contact us at khurai.jewels@gmail.com with your order details.

• Once we receive and inspect your return, we will process your refund within 5-7 business days.

• Refunds will be credited to the original payment method.

• Shipping charges are non-refundable unless the return is due to our error.

• If the item is damaged or defective, we will cover the return shipping costs.

• Earrings (for hygiene reasons)

• Items damaged due to customer misuse

• Items without original packaging or tags

• Gift cards and digital downloads

• We offer exchanges for size or color adjustments.

• Contact us within 7 days of delivery to request an exchange.

• Exchange shipping will be at the customer's expense unless the issue is due to our error.

• If you have any questions about our return policy, please reach out.

• Email: khurai.jewels@gmail.com

• We are here to help and ensure your satisfaction.